If you have not used the customer service portal previously, do check that your company has set up and assign digital service access in Corppass for your use.

What you would need

Please note that from 11 April 2021, you will be required to login to government digital services for businesses (G2B) using Singpass instead of Corppass. For more information, visit go.gov.sg/corporate-login  

Instructions

Step 1: 

Visit www.jtc.gov.sg and click on "Login" at the top right corner of the webpage.

Step 2: 

Select your login method. "Business Users" refer to entities such as: Sole Proprietorship, Partnership, Limited Liability Partnership, Private Limited Company.

Step 3: 

You may choose to use the Singpass app or password login as a form of authenticator.

You may be prompted with additional screens if you have not accessed JTC’s CSP previously.

^{If you do not have a Singpass account, you can register for one at Singpass - Register for Singpass}

Step 4: 

Click on "Manage", then "My Users".

Step 5: 

Click "Add New User". 

Step 6: 

Fill in the details of the new user. You can also assign permissions to the user at this step. 

Step 7: 

You have added a new user.