Privacy statement

Government agency privacy statement

  • This is a Government Agency digital service. We adopt the same principles relating to your privacy as other Government of Singapore digital service.

  • If you are only browsing this digital service, we do not capture data that allows us to identify you individually.

  • We may use "cookies", where a small data file is sent to your browser to store and track information about you when you enter our digital services. The cookie is used to track information such as the number of users and their frequency of use, profiles of users and their preferred digital services. While this cookie can tell us when you enter our digital services and which pages you visit, it cannot read data off your hard disk.

  • You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the digital service.

  • If you choose to make an application, provide feedback or send us an email for which you provide us with personally identifiable data, you agree that where appropriate, we may share necessary data with other Government agencies, so as to improve the discharge of public functions, and to serve you in a most efficient and effective way, unless such sharing is prohibited by law. We will NOT share your personal data with non-Government entities, except where such entities have been authorised to carry out specific Government services.

  • Your personal data shall be used to assess, process and facilitate your application, feedback or query. If you withdraw your consent to use your personal data, we may not be able to complete assessing or processing your application, feedback or query.

  • For your convenience, we may also display to you data you had previously supplied us or other Government agencies. This will speed up the transaction and save you the trouble of repeating previous submissions. Should the data be out-of-date, please supply us the latest data. We will retain your personal data only as necessary for the effective delivery of public services to you.

  • To safeguard and protect your personal data, all electronic storage and transmission of personal data is secured with appropriate and available security technologies.

  • This digital service may contain links to non-Government digital services whose data protection and privacy practices may differ from ours. We are not responsible for the content and privacy practices of these other digital services and encourage you to consult the privacy notices of those digital services.

  • Please contact the Quality Service Manager at JTC_QSM@jtc.gov.sg:
    • For any enquires or feedback on our data protection policies and procedures,
    • If you require more information on or access to the data which you have earlier provided to us.

  • If you do not wish us to share your personal data or continue to use for personal data, please let us know in writing to askjtc@jtc.gov.sg or the following address:

    JTC Corporation
    The JTC Summit
    8 Jurong Town Hall Road
    Singapore 609434

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